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Discover the Topwatch Auction, enjoy the excitement of bidding on luxury timepieces in our exclusive auctions category. Here, you’ll find a carefully curated selection of the latest models from renowned brands, all offered at competitive starting prices. Please be sure to read our Auction’s Ts & Cs before proceeding.

Welcome to TopWatch.com! We provide a platform for users to buy and sell watches through online auctions. By participating in our auctions, you agree to comply with the terms outlined in this policy.

Eligibility

To participate in our auctions, you must be at least 18 years old and capable of entering into binding contracts. By registering, you confirm that you meet these eligibility requirements.

Listing Watches

  • Sellers must provide accurate and detailed descriptions of the watches, including brand, model, condition, and any defects to info@topwatch.co.za
  • High-quality images must be uploaded to accompany the listing.
  • TopWatch reserves the right to reject or remove listings that do not comply with our guidelines.

Bidding Process

  • Auctions will have a specified start and end time. Bids can be placed during this period.
  • Bidding increments will be outlined in each auction listing.
  • Users can set a maximum bid amount, and the system will automatically bid on their behalf until their maximum is reached.

Winning Bids

  • The highest bid at the end of the auction wins the item.
  • Winning bidders will receive an email notification confirming their win.
  • Payment must be completed within 48 hours of the auction’s conclusion.

Payment

  • Payments can be made via all our standard payment methods.
  • Buyers are responsible for any applicable taxes and fees.

Shipping and Handling

  • Sellers are responsible for shipping the item within 3 business days of receiving payment.
  • Tracking information must be provided to the buyer.
  • TopWatch recommends using a reputable shipping service and insuring valuable items.

Returns and Refunds

  • All sales are final. However, if an item is not as described, buyers may request a return within3 days of receiving the item.
  • In the case of an approved return, the buyer must ship the item back in its original condition. Refunds will be issued upon receipt and inspection of the returned item.

Dispute Resolution

  • In the event of a dispute, both parties are encouraged to communicate directly to resolve the issue.
  • If a resolution cannot be reached, TopWatch may intervene and will make a final decision.

Policy Changes

TopWatch reserves the right to modify this policy at any time. Any changes will be effective immediately upon posting on our website.

Contact Information

For questions or concerns regarding our auction policy, please contact us at info@topwatch.co.za or +27 (21) 872 0332.

Reserve Price

  • All items sold at auction will be subject to a reserve price unless otherwise stated by the auctioneer at the start of the auction. 

Right to Bid

  • The auction is subject to a right to bid by or on behalf of Topwatch.
  • These Rules of Auction comply with Section 45 of the Consumer Protection Act, Act 68 of 2008 (“the Act”), and its associated Regulations. 

Separate Transactions

  • Each item is, unless stated otherwise, considered the subject of separate transaction. 

Reason for Auction

  • The auction is conducted for the normal and voluntary disposal of items by Topwatch. 

Auction Schedule

  • The auction will commence at the published date and time. It will not be delayed to accommodate any specific participant. 

Internet Connectivity

  • Topwatch will not be held responsible for interruptions in internet connectivity that may result in a bidder being disconnected from the auction, including missed bids or loss of potential purchases.

Pre-Auction Offers

  • Offers made before the auction may be accepted by the auctioneer, in which case the item will be withdrawn from the auction. 
  • If the offer is not accepted, it will be treated as a bid during the auction.

Ownership

  • Ownership remains with Topwatch until the purchase price has been paid in full and funds are cleared in our account.

Item Delivery

  • Purchased items will only be shipped to the Buyer once full payment has been received. 
  • The Buyer is responsible for any shipping fees, which must be settled before dispatch.


Bid Withdrawal

  • No bid may be withdrawn after it has been accepted unless Topwatch provides written consent.


Highest Bidder

  • The highest bidder at the close of the auction will be deemed the Buyer.


Auctioneer’s Discretion

  • The auctioneer has sole discretion to regulate bidding, refuse bids, or resolve disputes by re-auctioning disputed items.

Payment Terms

  • Once the auction closes, the winning bidder will receive an email notification confirming their victory. 
  • The email will contain a link to access their order. 
  • To finalize the purchase, the full purchase price must be paid using the preferred payment method on our website.
  • Sale will be considered complete once the funds reflect in Topwatch’s bank account.

Registration

  • All bidders must be registered and logged into their Topwatch account in order to place a bid.

Amendments

  • All bidders must be registered and logged into their Topwatch account in order to place a bid.

Privacy

  • By registering for and participating in the auction, bidders consent to the processing of their personal information as per Topwatch’s Privacy Policy

Disputes

  • In the event of disputes, the auctioneer’s decision will be final.

Withdrawal of Items

  • Items may be withdrawn from the auction at any time before its conclusion, including cases where the reserve price is not met.

Viewing Items

  • Bidders may view the items on auction online through the platform. 
  • No physical viewing is available.
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